There are cases where Windows fails to acquire the Drivers necessary to run the FastCAM Dongles successfully. In these cases you will need to download and install them yourself.
1. Please download these dongle drivers:
2. Extract the DLLs inside
3. Place the DLLs in these locations:
For Windows 32 bit add files to C:\Windows\System32
For Windows 64bit add files to C:\Windows\SysWOW64
Close all FastCAM products and restart you computer.