Error. fastCAM7 not enabled or key not found.

Aidan shared this question 16 months ago
Answered

Hi,


After installation to v7.2.33 when running the program as administrator i get the error. FastCAM not enabled or key not found. I have tried the Unikey and Sense.dll fix but still cannot get it to work. I have uninstalled and reinstalled a few times trying to get this to work. Was working fine previously on windows 7 PC.


Windows 10 x64

Comments (7)

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Hi Aidan,

Can you let me know what your Dongle number is? Is it plugged in and has the light on when you try and run FastCAM?

Usually the problem here is getting Windows to read your dongle. Here is a guide on fixing that:

http://response.fastcam.com/knowledge-base/article/fastcam-windows-10-with-a-unikey-dongle_1

Also I highly recommend turning off your UAC and checking the permissions on your FastCAM Folder.

Cheers,

Alex Fagan

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Hi Mike,

Your dongle should use this file:

http://fastcamusa.com/download/Sense_LC.zip

And it needs to go to C:\Windows\SysWow64\

http://response.fastcam.com/knowledge-base/article/windows-8-fastcam-unikey-driver

See if this verification helps.

regards,

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Thanks for the prompt response, Alex. I actually already had this file (Sense_LC.dll) but went ahead and replaced the one that was already there with the one you provided to no avail. They even had the same Date modified. I attained these files from the same link in this community in my initial attempt at resolving this issue last week. The weird thing is I have been using FastCAM without any issue for years. I suspect the USB key itself is the culprit and may have actually failed somehow. It doesn't register as a drive at all in Windows Explorer or in the Disk Management from the Computer Management console. Although, all my USB ports will recognize any of my thumb drives.

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Excuse the oversight... I meant thanks, Jackson.

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Hello Jackson... any news or reply to my last comment?

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Hi Mike,

I have just sent you an email regarding this. Let me know how you go

Cheers,

Alex

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