Dongle not working
I need some more information to help with this one, Can you please let me know:
What your dongle number is?
What does the dongle look like? USB / Parallel port Dongle? If it is a USB is it Blue or Grey & black?
What version of FastCAM you are running? You can follow this guide to find that information:
Was it working previously on your computer?
Have you moved it onto a new computer?
Either way can you let me know what your computer system is? Windows XP/Vista/7/8/10? 32 bit / 64 bit?
With all the info above I will be able to recommend some testing you can do.
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