FAST CAM 510

Ashish Gupta shared this question 5 months ago
Answered

Dongle not working

Comments (1)

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Hi Ashish,

I need some more information to help with this one, Can you please let me know:

What your dongle number is?

What does the dongle look like? USB / Parallel port Dongle? If it is a USB is it Blue or Grey & black?

What version of FastCAM you are running? You can follow this guide to find that information:

http://response.fastcam.com/knowledge-base/article/how-to-find-your-fastcam-version-number

Was it working previously on your computer?

Have you moved it onto a new computer?

Either way can you let me know what your computer system is? Windows XP/Vista/7/8/10? 32 bit / 64 bit?

With all the info above I will be able to recommend some testing you can do.

Cheers,

Alex