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saeb shaar shared this problem 1 month ago
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i have fastcam for my plasma cutting machine but after download the program not open on my pc after i apply all info which need why i dont?pls if any advice from you for open my pro

thanks a lot

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Hi,

Can you please let me know:

- What is your FastCAM Dongle number?

- What version of FastCAM are you trying to run:

http://response.fastcam.com/knowledge-base/article/how-to-find-your-fastcam-version-number

- What OS are you running ? Windows 7 / 8 / 10?

Please double check that the dongle is plugged in.

Here is a guide on unikey dongle with windows 10:

http://response.fastcam.com/knowledge-base/article/fastcam-windows-10-with-a-unikey-dongle_1

Feel free to have a look at the guide on transferring an install:

http://response.fastcam.com/knowledge-base/article/using-the-fastcam-backup-utility

Regards,

Alex