install of fastcam onto new PC

Hi Alan,

Thank you for your post.

Depending on your version of the software and what dongle hardware you have fastcam is compatible with xp, vista, win 7, win8

Take a look at this post:

http://response.fastcam.com/knowledge-base/article/what-operating-systems-is-fastcam-compatible-with

It will help identify what your current version and hardware are compatible with.

Can you please provide in detail the issues you have faced?

Hi,

there are few problem we face during the installation which I have print screen and put it onto words. few of them are as follow.

1. always missing template.

2. error shown during installation.

3. click on the parameter, error shown and boot out of the software.

3. unable to click on help to check any updates.

we are using fastcam5 with software version 5.9 together with an upgrade to version 5.10.

Thank you Alan for the added screen shots.

1. In error.pdf you see a fault that occurs when installing on to windows 7. This is fixed in updated versions. This error will not affect your current fastcam install.
2. The other errors you have shown relate to files that have been moved, i guess from another computer. In c:\programme files(x86)\fastcam look for fastcam.tmp, fastnest.tmp, fastplot.tmp and nest.pth and delete them. These current files contain files paths that are not available on this computer, once you have deleted them restart fastcam and set the required parameters.