operation not permitted by fastlock, please check software version

Hafidz Fadel Muharam shared this question 2 years ago
In Progress

Hi everyone.


im hafidz from indonesia, my english is not good enough, so i hope you can help me on my problem that i want to use fastnest is fastcam, i've install it but the box show up with "operation not permitted by fastlock, please check software version with FMS Fastcam" how to solve this problem? thank you

Comments (8)

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Hi Hafidz,

Can you please confirm you have your FastCAM Dongle Plugged in when you try to run FastCAM?

If so, can you let me know your FastCAM Dongle Number?

If the dongle starts with 1019, you might find this guide useful:

http://response.fastcam.com/knowledge-base/article/fastcam-windows-10-with-a-unikey-dongle_1

Let me know how you go!

Cheers,

Alex Fagan

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what is dongle? where can i found it?

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Hi Hafidz,

The Dongle is usually a little USB that plugs into your computer. It should be a black/grey colour, or if it is one of the new ones, it will be red. The Dongle is the thing that licenses FastCAM and without it you do not have a license for FastCAM.

Old style dongle:

unikey


Newer style dongle:

sns_upd

Cheers,

Alex Fagan

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Hi, I have same problem too. I have CD and Usb dongle. Licence Numbers starts with 1019. I need to install program to win10.

The article says intall to download unikey drivers but link's are not working. In this page.

http://response.fastcam.com/knowledge-base/article/windows-8-fastcam-unikey-driver

How can i download this files.

By the way My CD contains Fastcam 5.1. How can i get any newer verison?

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Hi Emre,

I can confirm the links from that page are still valid and active. I would suggest double checking your browser to make sure they aren't getting blocked when you try and download.

Also to get the latest version of FastCAM, you would need to investigate purchasing the latest. Your 5.1 is quite dated now. Version 8 information is available here:

http://response.fastcam.com/announcement/fastcam-8-released

And you can see the difference in licensing levels of FastCAM here:

https://www.fastcam.com/new/fastcam-nc-editions.html

Cheers,

Alex

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I tried on several browsers, I'm getting this errors on attachment.

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Ok. Its solved. I think problem was on my ISP. I downloaded files with another network. Links work fine.

Thank you.

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Great to hear Emre. Let me know how you go, and if you need any more assistance!

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