Also, are there any videos to show how to use font generator?
Generally the best font to use is a STENCIL font, as it will hold the center of holes and cut outs in place. You can download some great ones for your computer from these sites:
Please Note, FontGEN uses Window's font library. So you can download these fonts, install them, and then they will be available in FontGEN.
Another thing is to make sure the font isn't too thin. If it is, FontGEN will struggle to convert to a proper double sided drawing
Also for videos, you can have a look at this Youtube video from our channel:
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