Installation Problem

Vittavat Chittaniyompanich shared this question 11 months ago
In Progress

I can't install the program. What does it mean by "please insert disk 1 that contain file data2.cab"?

Comments (4)

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Hi Vittavat,

What is your dongle number? And can you try running the installer as an Administrator?

Regards,

Alex

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Hi Alex,


My dongle number is 00118101. Could you tell me how to run the installer as an admin step by step?


Best regards,


Vittavat C.

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Hi Vittavat,

Right click on the installer, and select Run as Admin.

Also I will note the installer will likely be 10+ years old. It should all be on a single CD but is the CD Damaged? If you need a different installer, then I can only offer the paid upgrade to FastCAM 8 here:

https://www.fastcam.com/fastcam-nc-editions.html

Regards,

Alex

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Hi Alex,

I tried to install as an administrator but the result was the same.

Anyway, I already lost the CD but I don’t want to upgrade the installer yet.

Is it possible for you to send me the software by email to fix this.

Best regards,

Vittavat C.


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Hi Vittavat,

There is no installer I can provide due to the age of the dongle. You would need to purchase the FastCAM 8.

Regards,

Alex

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