The new laptop does not see the USB key

Vb130166 shared this question 50 days ago
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After buying a new laptop, the USB key stopped working. What can be done about it? USB key number 09930181

Best Answer
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Hi,

Most likely the drivers for the dongle have not been automatically installed. I would recommend having a look at this guide:

https://response.fastcam.com/knowledge-base/article/fastcam-windows-10-with-a-unikey-dongle_1

There are also a few guides linked from that, and I would recommend doing them also

Cheers,

Alex

Comments (1)

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1

Hi,

Most likely the drivers for the dongle have not been automatically installed. I would recommend having a look at this guide:

https://response.fastcam.com/knowledge-base/article/fastcam-windows-10-with-a-unikey-dongle_1

There are also a few guides linked from that, and I would recommend doing them also

Cheers,

Alex

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