Can't open Fastcam
Hello! I have been using Fastcam and Fastnest without any issues for a week, but today, when trying to open the application, I encountered the following messages in a loop:
When I close all three, they keep reopening 5 or 6 times. Afterward, the application launches but throws this error:
I already tried the solution proposed in this post:
https://response.fastcam.com/topic/744-runtime-error-in-fastcam-fastnest-7
However, I’m still experiencing the same issue when trying to open the application. I’ve tried using the key in all the USB ports on my computer, and the error persists. I also tried restarting the computer, uninstalling the application, deleting all the leftover files and folders, reinstalling, and I still get the same results. The application won’t open, and I keep seeing the same messages. I am super sure that the USB key is not the problem, since I installed Fastcam in other computer and it works perfectly.
Thank you very much for your help!
Hi Alonso,
Can you please go through the more indepth guide here:
https://response.fastcam.com/knowledge-base/article/fastcam-windows-10-with-a-unikey-dongle_1
Be sure to restart your PC as well to make sure that isn't a factor.
Cheers,
Alex
Hi Alonso,
Can you please go through the more indepth guide here:
https://response.fastcam.com/knowledge-base/article/fastcam-windows-10-with-a-unikey-dongle_1
Be sure to restart your PC as well to make sure that isn't a factor.
Cheers,
Alex
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