New computer no CD drive

tyler clayton shared this question ago

Answered

I have bought a new computer and cant load my software from the CD onto it as it doesn't have a disc drive. V7 I believe and lic # 08818333.

Is there a download of the software?

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Comments (2)

Alex Fagan ● 5 years ago

Hi Tyler,

Not a worry. We will be in touch via email shortly

Cheers,

Alex Fagan

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Theodosis Michailidis ● 5 years ago

Hi i have the same problem there is no CD player key number 08819799

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Alex Fagan ● 4 years ago

Hi Theodosis,

If you have access to another machine with a CD reader, you can copy the files from the CD to a USB stick and try to upload from there. Will be in touch over email as well soon.

Cheers,

Alex Fagan

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cristian sepúlveda ● 4 years ago

Hi Alex i have the same problem with drive but I don´t have for copy to USB. mi licence number is 101946173. Can you help me please

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Normand Roy ● 4 years ago

Hi, i have the same problem. I have my licence number.

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Alex Fagan ● 4 years ago

Normand, as mentioned above, try using a PC that has a CD reader first.

Otherwise you can send me an email here:

alex.fagan@fastcam.com.au

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GITech ● 3 years ago

I also have the same problem. Can I email you the serial?

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Alex Fagan ● 3 years ago

Hi, yes you can. Please email me the Dongle number and I can check it for you

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