This can occur if the comptuer you are trying to use FastCAM on does not have the proper Drivers installed, or you have plugged the dongle into USB port that doesn't work.
To fix the driver problem you can check the guide here:
This can occur if the comptuer you are trying to use FastCAM on does not have the proper Drivers installed, or you have plugged the dongle into USB port that doesn't work.
To fix the driver problem you can check the guide here:
I am having the same problem, FastLock didnt find the dongle in USB. Dongle is not lighting. This is a huge problem obviously. I try copy in windows folder dll libraries, modification folders security, severelar restarts and nothing.
Thx
Hi Alex,
I am having the same problem, FastLock didnt find the dongle in USB. Dongle is not lighting. This is a huge problem obviously. I try copy in windows folder dll libraries, modification folders security, severelar restarts and nothing.
Hola, tengo el mismo problema, un compañero suyo me mando el archivo zip con todo lo necesario ya que no dispongo de lector de cd, cuando instalo el programa me deja elegir hypertem TrueHole hypertemxrp TrueHole ... y varios mas, (no me deja escoger mi controlador que es starfire Sf-2100c) cuando doy a acabar instalación sale el mensaje Run-time: 76 path not found , y luego cuando voy a ejecutar el programa en modo administrador (con el usb de color rojo conectado y con la luz de forma continua de color rojo encendida y sus dll en la carpeta) me sale que compruebe las versiones.
y me sigue sucediendo probando todos los métodos que comentáis por el foro y además tu compañero se supone que me proporciono la versión que me corresponde mi numero de licencia es 09909455
Hola, tengo el mismo problema, un compañero suyo me mando el archivo zip con todo lo necesario ya que no dispongo de lector de cd, cuando instalo el programa me deja elegir hypertem TrueHole hypertemxrp TrueHole ... y varios mas, (no me deja escoger mi controlador que es starfire Sf-2100c) cuando doy a acabar instalación sale el mensaje Run-time: 76 path not found , y luego cuando voy a ejecutar el programa en modo administrador (con el usb de color rojo conectado y con la luz de forma continua de color rojo encendida y sus dll en la carpeta) me sale que compruebe las versiones.
y me sigue sucediendo probando todos los métodos que comentáis por el foro y además tu compañero se supone que me proporciono la versión que me corresponde mi numero de licencia es 09909455
hello alex. i have the same problem.. i have the red USB stick same as guillermo and I have tried the USB on 2 other laptops 1 is 64bit and 1 is 32bit and the USB is working on both of them but not on my PC.. the USB doesn't light up.. i tried all the things you posted but its still not lighting up.. pls help.. my email is ardee.deang0711@gmail.com.. thank you.. I'm running win 10 on my PC. the 32bit runs on vista service pack 2 and 64 bit is running on win 10 too..
hello alex. i have the same problem.. i have the red USB stick same as guillermo and I have tried the USB on 2 other laptops 1 is 64bit and 1 is 32bit and the USB is working on both of them but not on my PC.. the USB doesn't light up.. i tried all the things you posted but its still not lighting up.. pls help.. my email is ardee.deang0711@gmail.com.. thank you.. I'm running win 10 on my PC. the 32bit runs on vista service pack 2 and 64 bit is running on win 10 too..
hola Alex, presento el mismo problema que colegas exponen con anterioridad, ya intente actualizando los controladores, difrerentes puertos y el problema perciste.
en otras PC´s me funciona con normalidad.
hola Alex, presento el mismo problema que colegas exponen con anterioridad, ya intente actualizando los controladores, difrerentes puertos y el problema perciste.
I am having the same problem as all of the above the dongle doesn't light up. I have tried it on other computers and works fine. I am running Windows 10.
Hi Alex
I am having the same problem as all of the above the dongle doesn't light up. I have tried it on other computers and works fine. I am running Windows 10.
Can you please let me know, is the computer you are having trouble running FastCAM on an INTEL or AMD? Also can you please let me know your dongle number. You can email that to alex.fagan@fastcam.com.au if you'd prefer
Cheers,
Alexander Fagan
Hi Matthew,
Can you please let me know, is the computer you are having trouble running FastCAM on an INTEL or AMD? Also can you please let me know your dongle number. You can email that to alex.fagan@fastcam.com.au if you'd prefer
AMD Ryzen disables the port where the dongle is plugged into. Please check your email, i've sent a reply with instructions to download and run a module to attemp to reenable the port. Let us know how it goes with the module.
regards,
Jackson.
Hi Fudomas
AMD Ryzen disables the port where the dongle is plugged into. Please check your email, i've sent a reply with instructions to download and run a module to attemp to reenable the port. Let us know how it goes with the module.
Hi Nick,
This can occur if the comptuer you are trying to use FastCAM on does not have the proper Drivers installed, or you have plugged the dongle into USB port that doesn't work.
To fix the driver problem you can check the guide here:
http://response.fastcam.com/knowledge-base/article/windows-8-fastcam-unikey-driver
Failing that try a different USB port.
Hopefully that solves your problem!
Cheers,
Alex Fagan
Hi Nick,
This can occur if the comptuer you are trying to use FastCAM on does not have the proper Drivers installed, or you have plugged the dongle into USB port that doesn't work.
To fix the driver problem you can check the guide here:
http://response.fastcam.com/knowledge-base/article/windows-8-fastcam-unikey-driver
Failing that try a different USB port.
Hopefully that solves your problem!
Cheers,
Alex Fagan
Hello Nick,
I will email you some more instructions
Cheers,
Alex
Hello Nick,
I will email you some more instructions
Cheers,
Alex
Hi Alex,
I am having the same problem as Nick, may I know is the any solution yet?
Hi Alex,
I am having the same problem as Nick, may I know is the any solution yet?
Hi Alex,
I am having the same problem, FastLock didnt find the dongle in USB. Dongle is not lighting. This is a huge problem obviously. I try copy in windows folder dll libraries, modification folders security, severelar restarts and nothing.
Thx
Hi Alex,
I am having the same problem, FastLock didnt find the dongle in USB. Dongle is not lighting. This is a huge problem obviously. I try copy in windows folder dll libraries, modification folders security, severelar restarts and nothing.
Thx
Bom dia compramos o FastCam, já verificamos as atualizações e os drivers e mesmo assim não funciona pode ajudar o sff.
Bom dia compramos o FastCam, já verificamos as atualizações e os drivers e mesmo assim não funciona pode ajudar o sff.
Hi Alex
I am having the same problem as all of the above the dongle doesn't light up. I have tried it on other computers and works fine. I am running Windows 10.
Hi Alex
I am having the same problem as all of the above the dongle doesn't light up. I have tried it on other computers and works fine. I am running Windows 10.
Hi Alex
I am having the same problem as all of the above the dongle doesn't light up. I am running Windows 10. Amd ryzen cpu.
Hi Alex
I am having the same problem as all of the above the dongle doesn't light up. I am running Windows 10. Amd ryzen cpu.
Hello,
I have the same problem..My dongle can't be defined (doesn't lit) in my laptop but works fine with another PC.
As I can see here, there is an issue with AMD CPU's and my laptop has a Ryzen 3 5300U installed.
Could someone please send me the instructions to my email either?
Hello,
I have the same problem..My dongle can't be defined (doesn't lit) in my laptop but works fine with another PC.
As I can see here, there is an issue with AMD CPU's and my laptop has a Ryzen 3 5300U installed.
Could someone please send me the instructions to my email either?
Hi Alex
I am having the same problem as all of the above the dongle doesn't light up. I am running Windows 11.
AMD ryzen cpu
help me please!!
Hi Alex
I am having the same problem as all of the above the dongle doesn't light up. I am running Windows 11.
AMD ryzen cpu
help me please!!
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