FastCAM9 (V10.2.9742) crashes multiple times daily.
Hello,
I have been trying to fix an issue with FastCAM9 crashing for over a year. I've worked with support and they have been unable to recreate the issue. Multiple times per day FastCAM9 crashes and I lose time and work. I've done system scans, excluded the folder from AV, reinstalled. My event logs are filled with the following related errors:
Faulting application name: fastcam.exe, version: 10.2.9742.0, time stamp: 0x60afe935
Faulting module name: fastcam.exe, version: 10.2.9742.0, time stamp: 0x60afe935
Exception code: 0xc0000005
Fault offset: 0x0009813f
Faulting process id: 0x5fb0
Faulting application start time: 0x01d9b03e6eb0810c
Faulting application path: C:\Program Files (x86)\Milltronics\FastCAM9\ui\fastcam.exe
Faulting module path: C:\Program Files (x86)\Milltronics\FastCAM9\ui\fastcam.exe
Report Id: ada1a229-ae28-44aa-8491-2a92eadc615d
Faulting package full name:
Faulting package-relative application ID:
---------------------------------------------------------------------------------------------------
Faulting application name: fastcam.exe, version: 10.2.9742.0, time stamp: 0x60afe935
Faulting module name: QtCore4.dll, version: 4.7.4.0, time stamp: 0x4e763bf6
Exception code: 0xc0000005
Fault offset: 0x0002474f
Faulting process id: 0x4914
Faulting application start time: 0x01d9b03e34a0b087
Faulting application path: C:\Program Files (x86)\Milltronics\FastCAM9\ui\fastcam.exe
Faulting module path: C:\Program Files (x86)\Milltronics\FastCAM9\ui\QtCore4.dll
Report Id: c73c7a90-06f2-429e-90d2-2a92a7d17a5c
Faulting package full name:
Faulting package-relative application ID:
Mark,
Thanks for getting in touch with us, unfortunately the product that you mention in the details is not one of ours.
I believe this "fastcam9" product must belong to Milltronics.
Please try getting in touch with them for support - https://milltronics.com/
Mark,
Thanks for getting in touch with us, unfortunately the product that you mention in the details is not one of ours.
I believe this "fastcam9" product must belong to Milltronics.
Please try getting in touch with them for support - https://milltronics.com/
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