USB A to USB C Problem

Jason A shared this question 4 years ago
In Progress

Hello there I am just wondering if the fastcam uni key is able to be adapted from a usb A to a usb C as my computer only has a usb C connection and it does not read that it has been connected.

I have a belkin conversion lead and when the key is plugged in the light is red but it will not let me run the program

Thanks Jason

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Comments (1)

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Hi Jason,

What you are probably dealing with is a driver problem on your new PC. I would suggest having a look at this guide:

https://response.fastcam.com/knowledge-base/article/fastcam-windows-10-with-a-unikey-dongle_1

And if that doesn't get the job done, please let me know!

Cheers,

Alex Fagan

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